The parent handbook does not include a copy of the rules set out in the anaphylactic policy for parents who send food with their child to the child care centre.

The parent handbook does not include information about the base fees and non base fees charged by the licensee and/or whether or not the licensee is enrolled in the Canada-Wide Early Learning and Child Care System.

The parent handbook does not include the required information about the emergency management policies and procedures.

One or more offence declarations are not current and/or do not address the relevant time period.

The licensee has not implemented the policies and procedures required under s. 65.

Not every employee who may be counted for the purposes of meeting the required ratios has a valid certification in first aid, including infant and child CPR, issued by a WSIB-approved training course.

The parent handbook does not include a copy of the policies and procedures for waiting lists.

The parent handbook does not include information about the reasons for when refunds or credits of fees will be provided.

The licensee does not have a written safe arrival and dismissal policy. OR The licensee's safe arrival and dismissal policy does not include all the requirements required under s.50 of O.Reg. 137/15

The licensee has not implemented the written policies and procedures for monitoring compliance and contraventions.

The licensee has not established a written procedure for drug and medication administration record keeping.

The licensee has not implemented the written procedures for the administration of medications.

The licensee has not ensured that a drug or medication is administered to a child only from the original container clearly labelled with the child's name, the name of the drug or medication, the dosage, the date of purchase and expiration, if applicable, and instructions for storage and administration.

Not every child has been supervised by an adult at all times.