Kreative Kids Child Care Centre

The parent handbook does not include information about the reasons for when refunds or credits of fees will be provided.

The licensee has not sent a copy of the direction or order made by the local medical officer of health or the local fire department immediately to a program adviser and/or has not notified a program adviser immediately of any enforcement action taken against the licensee in relation to the direction or order.

The licensee has not kept a daily attendance record showing the time of arrival and departure or the absence of each child.

The licensee has not kept a daily attendance record of each licensed age group that includes the name of each child in the group and the times the child was in the group.

The licensee has not stored items listed under ss.40(3) as non-medication in accordance with the instructions on the label and/or the container or package was not clearly labelled with the child's name and the name of the item.