Non-compliant
Licensing inspection
The parent handbook does not include information about the payment methods that can be used when paying fees and the schedule for making payments.
The parent handbook does not include information about the reasons for when refunds or credits of fees will be provided.
The licensee has not implemented the written policies and procedures for monitoring compliance and contraventions.
The licensee has not sent a copy of the direction or order made by the local medical officer of health or the local fire department immediately to a program adviser and/or has not notified a program adviser immediately of any enforcement action taken against the licensee in relation to the direction or order.