Program for ChildrenLowResolved
The parent handbook does not include information about the base fees and non base fees charged by the licensee and/or whether or not the licensee is enrolled in the Canada-Wide Early Learning and Child Care System.
Program for ChildrenLowResolved
The parent handbook does not include the required information about the emergency management policies and procedures.
Program for ChildrenLowResolved
The parent handbook does not include information about the reasons for when refunds or credits of fees will be provided.
Administrative MattersHighResolved
The licensee has not kept a daily attendance record showing the time of arrival and departure or the absence of each child.
Building, Equipment and Playground - Child Care CentresHighResolved
The licensee has not implemented the playground safety policy.
GeneralModerateResolved
The licensee has not implemented the written policies and procedures for monitoring compliance and contraventions.