Non-compliant
Licensing inspection
The parent handbook does not include information about the payment methods that can be used when paying fees and the schedule for making payments.
The parent handbook does not include information about the reasons for when refunds or credits of fees will be provided.
The parent handbook does not include a copy of the licensee's policies and procedures regarding how parents' issues and concerns will be addressed.
The parent handbook does not include a copy of the safe arrival and dismissal policy.