Pride in Heritage Children's Centre - North York

The parent handbook does not include information about the reasons for when refunds or credits of fees will be provided.

The licensee has not obtained the required vulnerable sector check documentation in respect of at least one person who provides child care or other services to a child.

The licensee has not implemented the policies and procedures required under s. 65.

The licensee has not developed an individualized plan for each child with medical needs.

The licensee has not implemented the written procedures for the administration of medications.

An employee or volunteer of the licensee, or student who is on an educational placement with the licensee has engaged in a prohibited practice set out in subsection (1) with respect to a child receiving child care.

The licensee has not maintained a daily written record that includes a summary of any incident affecting the health, safety or well-being of any child.

The licensee has not implemented the policies and procedures with respect to serious occurrences.

The licensee has not implemented an individualized plan.