Esterbrooke Child Care (917761 Ontario Ltd.)

The licensee has not labelled food and/or drink supplied by a parent with the child's name.

The parent handbook does not include information about the reasons for when refunds or credits of fees will be provided.

The licensee has not implemented the anaphylactic policy.

The licensee has not labelled food and/or drink supplied by a parent with the child’s name.

The licensee has not kept children's records on the premises of the child care centre.

The parent handbook does not include a copy of the safe arrival and dismissal policy.

The licensee has used mixed-age grouping without ministry approval.

The licensee has not kept a daily attendance record of each licensed age group that includes the name of each child in the group and the times the child was in the group.

The parent handbook does not include information about the base fees and non base fees charged by the licensee and/or whether or not the licensee is enrolled in the Canada-Wide Early Learning and Child Care System.