Les Merveilles du Monde

The parent handbook does not include information about the reasons for when refunds or credits of fees will be provided.

The parent handbook does not include a list of prohibited practices.

The licensee has not implemented the safe arrival and dismissal policy.

There are no written policies and procedures, or, the policies and procedures do not set out the expectations for how staff, volunteers or students are to implement the approaches specified in the program statement.

There are no written policies and procedures with respect to vulnerable sector checks that address the additional measures that will be put in place to protect the children who interact with a person until a vulnerable sector check is obtained.

The licensee has not developed written policies and procedures with respect to waiting lists that provide that the waiting list will be made available in a manner that maintains the privacy and confidentiality of the children listed on it, but that allows the position of a child on the list to be ascertained by the affected persons or families.

The licensee has not provided a report to a program adviser within 24 hours of the licensee or supervisor becoming aware of the occurrence.

The licensee has not posted a summary of a serious occurrence report and any action taken for at least 10 business days in a conspicuous place at the child care centre.

The licensee has not implemented the policies and procedures with respect to serious occurrences.

The parent handbook does not include the required information about the emergency management policies and procedures.

The parent handbook does not include a copy of the licensee's policies and procedures regarding how parents' issues and concerns will be addressed.

The parent handbook does not include a list of prohibited practices.

Written policies and procedures with respect to sleep do not include requirements regarding significant changes in a child's sleeping patterns or behaviours and supervision adjustments.

Written policies and procedures with respect to sleep do not include information regarding advising parents of sleep policies and procedures.

The licensee has not stored items listed under ss.40(3) as non-medication in accordance with the instructions on the label and/or the container or package was not clearly labelled with the child's name and the name of the item.

The parent handbook does not include a copy of the safe arrival and dismissal policy.

The licensee does not have a written safe arrival and dismissal policy. OR The licensee's safe arrival and dismissal policy does not include all the requirements required under s.50 of O.Reg. 137/15

Not every employee has a health assessment and immunization as directed by the local medical officer of health.