Engaging Minds Child Care

The parent handbook does not include information about the payment methods that can be used when paying fees and the schedule for making payments.

The parent handbook does not include information about the reasons for when refunds or credits of fees will be provided.

The licensee has not obtained a new offence declaration from each person in every calendar year as required.

The licensee has not implemented the policies and procedures required under s. 65.

The parent handbook does not include information about the base fees and non base fees charged by the licensee and/or whether or not the licensee is enrolled in the Canada-Wide Early Learning and Child Care System.

The licensee has not sent a copy of the direction or order made by the local medical officer of health or the local fire department immediately to a program adviser and/or has not notified a program adviser immediately of any enforcement action taken against the licensee in relation to the direction or order.

The parent handbook does not include information about the base fees and non base fees charged by the licensee and/or whether or not the licensee is enrolled in the Canada-Wide Early Learning and Child Care System.